Emergency repairs for homes and business premises
When something fails out of hours and cannot wait until the morning, the priority is to limit the damage and get the property usable again. This service covers the call-outs that arrive at night, at weekends or in the middle of the season.
An emergency is rarely just a fault: there is a family without hot water, a tenant who has just landed, a restaurant opening in a few hours, or a community with a flooded garage. So the first step is always to understand what is out of service and what that means right now.
We work in phases: containment, diagnosis, repair. Sometimes the permanent fix needs parts that are not available at three in the morning; in that case a safe temporary solution is put in place and a date is set to finish.
Situations we treat as an emergency
- An active leak or flooding in a home, garage or commercial unit
- Total loss of power, or a consumer unit tripping repeatedly
- A blockage that makes bathrooms or the kitchen unusable
- A door or lock that leaves the property insecure
- Broken glass or a fitting that poses a risk
- Storm damage affecting the use of the property
What to do while the technician is on the way
- Close the main stopcock if water is escaping
- Switch off the RCD if there is a burning smell or sparking
- Do not use appliances or sockets in wet areas
- Move valuables and furniture out of the affected area
- Photograph the damage before cleaning up, in case of an insurance claim
- Notify the administrator if communal areas are affected
How an emergency call-out works
- 1
Call and description
In an emergency the phone is faster than a form. We go through what is happening and what to do immediately.
- 2
Containment and diagnosis
The technician traces the source, stops the damage and explains what can be solved on the spot and what needs a second stage.
- 3
Closing the job
The work carried out is recorded and, where relevant, the permanent repair or a report for the insurer or community is agreed.
Emergency coverage
We attend emergencies in Málaga, Torremolinos, Benalmádena, Fuengirola, Mijas, Calahonda, Marbella, San Pedro de Alcántara and Estepona. Distance, traffic and the number of open call-outs all affect arrival, so we confirm a realistic expectation on the call rather than promising a fixed time.
Emergency questions
What counts as an emergency?
Anything causing ongoing damage, leaving the property without water or power, making it impossible to secure, or posing a risk to people.
Is it always solved on the first visit?
Not always. Where specific parts are needed we leave a safe solution and agree a second visit.
Can you deal with my insurer or administrator?
We can document the work carried out so you can pass it to your insurer or the building administrator.
What if I am not in Spain at the time?
That is common. We need a local contact with access to the property and your explicit authorisation to carry out the work.
Contact and fault reporting
For emergencies, call or message us on WhatsApp. For everything else, send the form and we will get back to you.
Is it an emergency? Call us directly.
+34 600 000 000WhatsAppWith the experience of JourEliten Sweden